lottabet ABOUT FAQ
Deposit
How do I register using UPI or Paytm? During registration, select UPI or Paytm, enter payment details, and complete your first deposit to activate.
Download App
How can I contact support if I face issues with the app or bonuses? You can contact online service anytime, also can send the email to feedback.
Is the app available for both Android and iOS? Clarify device compatibility to avoid confusion.
How much data does app download use? About 15-30 MB. Use Wi-Fi to avoid charges—download now for instant bonuses!
How do I claim the welcome bonus after downloading the app? Link app download to bonus activation steps.
Can I use bonus codes on the app? Highlight code redemption process for app users.
How do I update the app after download? Enable auto-updates in settings or check the site. Updates unlock new bonuses—do it today!
Why is the app not downloading? Check internet connection or storage space. Allow unknown sources on Android—retry or contact support.
What bonuses come with app download? Claim ₹21 welcome bonus + 37% up to ₹5,777 on first deposit. Exclusive app perks!
Each Bonus
What is the lose rebate bonus? Get 2-5% cashback on losses weekly. Claim in "Promotions"—softens any setbacks.
Can bonuses be used on all games? Yes, but contribution varies: Slots 100%, Table Games 50%. Check terms.
Are there VIP exclusive bonuses? Yes, VIP levels unlock up to 50% extra + ₹1,000 monthly. Deposit more to qualify.
Can I withdraw bonus money immediately? No, meet wagering requirements (e.g., 2x bonus). Withdraw winnings after fulfillment.
What if I don't want the bonus? Yes, log in daily for ₹10-50 free credits. Streak bonuses up to ₹200!
What if bonus doesn't credit? Refresh app or contact live chat. Usually fixed in 5 minutes—24/7 support!
How do I get referral bonuses? Share your link, friend deposits ₹500+, you get ₹50. Unlimited invites!
Can I combine multiple bonuses? No, one active bonus at a time. Choose wisely—check "Bonuses" for options.
Games
How do I find high RTP games? Filter by "RTP" in Games section—top picks: 96%+ Slots like Starburst.
Login & Register
Can I change my registered email or mobile number? Yes, log in, go to “Profile Settings,” and update after KYC verification—contact support to confirm.
What if I forgot the mobile number I used to register? No worries! Use “Forgot Password,” enter your registered email, and follow the verification link to recover.
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tips—easy fix!
How do I register/Sign up? Visit the site, click “Register,” enter your mobile number, email, and password, then verify with OTP. Start in minutes!
Why can’t I log into my account? Check your password, network, or IP restrictions. Reset your password or contact support for help.
Can I register with a temporary email? No, use a permanent one for verification. Gmail or Yahoo recommended—quick setup.
Why is password reset after registration? Security feature—change anytime in settings. Strong passwords keep you safe.
No, online only for OTP. Use Wi-Fi—registration completes in under 1 minute.
Service & More
What should I do if I forget my password? Click “Forgot Password” on the login page, enter your email, and follow the reset link.
Is customer support offered in Hindi for Indian users? Yes, support agents fluent in Hindi are available via chat, email, or phone for seamless communication.
How do I report a bug in the betting platform? Submit details via the “Feedback” tab or email support with screenshots and a description of the issue.
How do I check the status of my support ticket? Use the ticket ID provided in the confirmation email to track updates via live chat or account dashboard.
How do I request account deletion through support? Email support with your account details and reason. Deletion is processed within 72 hours after verification.
What if my withdrawal is delayed? Contact support with your account ID and withdrawal reference number. Most delays are resolved within 24 hours.
Is there a dedicated helpline for Indian users? Yes, a toll-free number is available for Indian users, alongside WhatsApp and live chat for instant help.
Is there a FAQ section for quick self-help? Yes, the website’s help center has detailed FAQs on accounts, payments, and betting, updated regularly.
Withdraw
What is the minimum withdrawal amount? ₹100 via UPI or IMPS. No fees—process starts instantly after KYC verification.
Are there withdrawal fees? No fees from our side. Bank charges may apply (₹10-50)—check your statement.
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